TERMS AND CONDITIONS

At BouncA, we value your privacy. We are committed to protecting your personal information and ensuring that it is used responsibly. Our policies detail how we collect, store, and utilize your data, along with the security measures we have in place to safeguard your information. Trust is our priority, and we are dedicated to maintaining it.

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REGISTER HOLDER

Just a Finnish Guy
Y-tunnus: 3543638-1
Kaukomäentie 114, 27110 Eurajoki
info@playbounca.com

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CONTACT DETAILS REGARDING PRIVACY POLICIES

Sami Kaulio / contact person of the company
info@playbounca.com

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NAME OF THE REGISTER

The Client and Marketing Register of BouncA

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THE PURPOSE OF HANDLING PERSONAL DETAILS

• handling the orders of our onlinestore

• shipping & delivering the orders

• processing payments

• customer service and contacting

• handling returns and claims

• developing and enhancing the user experience

and functionality of our website

• marketing and newsletters (with the permission of the client)

• preventing wrongful usage and ensuring safety of our online service

• executing legal obligations, such as accounting

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LEGAL BASIS FOR PROCESSING PERSONAL DATA

The processing of personal data is based on:

• Performance of a contract

• Legal obligations of the data controller

• Legitimate interests of the data controller

• Consent of the data subject where required by law

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DATA CONTENT OF THE REGISTER

The following data may be stored in the register:

• Name

• Company name

• Delivery and billing address

• Email address

• Phone number

• Order information

• Payment transaction data

• Customer service and communication records

• Data related to returns and complaints

• Technical data related to website use, such as IP address and cookie data

• Marketing permissions and restrictions

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REGULAR SOURCES OF DATA

• The customer via the online store

• Contact forms

• Email

• Phone

• Social media

• In connection with orders and the customer relationship

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DATA DISCLOSURES AND PROCESSORS

Data may be disclosed to or processed by the following

service providers for the purpose of delivering the service:

• E-commerce and website services

• Payment service providers

• Transport and logistics services

• Accounting services

• Email and cloud services

• Analytics and marketing services

 

Data will not be disclosed to third parties without a lawful basis.

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TRANSFER OF DATA OUTSIDE THE EU OR EEA

Some service providers used may process data outside the EU or EEA.

In such cases, the processing of data complies with applicable data protection legislation and appropriate safeguards.

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RETENTION PERIOD OF PERSONAL DATA

Personal data is retained only for as long as necessary to fulfil the purpose of processing or to meet legislative obligations.

For example:

• Order data is retained for the period required by accounting legislation

• Customer service data is retained for the duration of the customer relationship

• Marketing-related data is retained until consent is withdrawn

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